Delete your Family Rosary account

You can delete your Family Rosary account at any time: in the app, or by email if you can't use the app. Deleting it is permanent and can't be undone.

Delete it in the app

1. Open Family Rosary and go to the Family Circle tab. Tap the account button at the top to open My Account & Families. (In Simple mode, tap Exit simple mode first. If you haven't joined a family yet, choose Delete account from the menu at the top of the Family Setup screen.)
2. Under Account Actions, tap Delete Account.
3. Choose whether to Also delete the recordings of my own voice (see below), then tap Delete My Account Forever.
4. If you're the only manager of a family that others belong to, the app asks you to choose someone to take over as manager.
5. Re-enter your password to confirm.

If you keep your recordings with your family and some of them haven't finished uploading, the app tries again and tells you before deleting; recordings that haven't reached your family are lost.

Forgotten your password? Tap Log Out, then tap Forgot password? on the sign-in screen and we'll email you a link to reset it (see Forgotten your password). Or ask us by email instead.

What's deleted and what stays

• Recordings of your own voice: you choose whether to delete them too. If you delete them, we remove them, and each circle's copy of them, from every family circle. If you keep them, they stay with your family under your name, as a profile without an account; a family manager can remove that profile at any time. Either way, the copy kept on your account (My Recordings) is deleted with your account.
• Recordings you made for other family members (for example a child or grandparent) always stay with the family.
• Family novenas you started, and the days marked as prayed, stay with the family, like recordings you made for others.
• Family intentions you added, and your "prayed for this" marks, stay with the family; you can delete your intentions before you delete your account, and a family manager can delete them at any time.
• Circles where you were the only member are deleted, with everything in them.
• Invitations sent to your email are deleted.
• Phones registered for notifications on your account are removed.
• Your sign-in account and profile are always deleted.

When something is deleted, we delete the related records and audio files from our systems straight away. Google, which stores the App's data for us, may hold residual copies for a limited period under its own deletion practices. Recordings you downloaded for offline use stay on your device until you remove them or sign out. See our Privacy Policy.

Without the app

Email [email protected] from the address you signed up with, and ask us to delete your Family Rosary account. Tell us whether to delete the recordings of your own voice too, or keep them with your family. We'll confirm the request with you, delete the data as described above within 30 days, and tell you when it's done.

Removing a profile or a recording

To remove just a child's profile or a single recording, a family manager can do it in the app, or you can email us. A parent or guardian can remove a child's profile and recordings at any time.